Warranty

Limited Product Warranty

Levante warrants to the original purchaser that your Levante-branded device and Levante-branded accessories (collectively, the "Product") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase (the "Warranty Period").

Remedies. If such a defect arises and a return authorization request is received by Levante within the applicable Warranty Period, Levante will, at its option and to the extent permitted by law, either (1) repair the Product at no charge, using new or refurbished replacement parts or (2) replace the Product with a new or refurbished Product. In the event of such a defect, to the extent permitted by law, these are your sole and exclusive remedies. Shipping and handling charges may apply except where prohibited by applicable law. This Limited Product Warranty is valid only in the jurisdictions where the Products are sold by Levante itself or through its authorized reseller or agent and is valid to the extent permitted by the applicable laws of such jurisdictions. Any replacement Product will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer, or for any additional period of time that may be required by applicable law.

How to Obtain Warranty Service. To obtain warranty service, a return authorization must be requested from our customer service team. To request a return authorization, please contact customer service below or here. The return authorization number must be included along with your returned product. You must deliver the Product, in either its original packaging or packaging providing an equal degree of protection, to the address specified by Levante. As may be required by applicable law, Levante may require you to provide proof of purchase details and/or comply with other requirements before receiving warranty service.

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