Utilisez ce texte pour répondre de manière aussi détaillée que possible aux questions de vos clients.

Utilisez ce texte pour répondre de manière aussi détaillée que possible aux questions de vos clients.

Standard shipping orders are processed in 1-3 business days and express orders are processed within 24 hours. More details on our shipping policy can be found here.

There are a few steps we suggest taking -

1. Occasionally, packages are marked as delivered before they are physically at your address. We would recommend allowing 24 hours before assuming there is a discrepancy.

2. Contact the shipping courier selected upon checkout for further investigation.

Please not that we cannot be held responsible for orders that go missing after obtaining a “Delivered” status. Please ensure that you provide an accurate shipping address that is attended during the day if your mail area is not secure.

Utilisez ce texte pour répondre de manière aussi détaillée que possible aux questions de vos clients.

Utilisez ce texte pour répondre de manière aussi détaillée que possible aux questions de vos clients.

If the charging light doesn't light up when plugged into the charger; unplug from the charger, wait 10 seconds and plug back into the charger.

Wipe gently with a damp cloth or alcohol wipes.

No not at all. They work just the same and slight variations are normal. We test every single device for quality before approving for shipment.